Refund policy

Glam Society LLC — Return & Refund Policy

7-DAY RETURN POLICY

Thank you for shopping with Glam Society LLC. We hope you love your purchase. If you are not completely satisfied, you may request a return within 7 days of the date your order is delivered.

To be eligible for a return, merchandise must be unworn, unused, and in its original condition, with all original tags, labels, and packaging attached or included, as applicable. Proof of purchase may be required.

Items that do not meet these conditions may not be eligible for a refund.

RETURN PROCESS

To request a return, please contact Glam Society at info@shopglamsociety.com within 7 days of delivery.

Please include your order number and the item(s) you wish to return.

Do not send merchandise back without first contacting Glam Society. Once your return request is approved, we will provide return instructions and a prepaid return shipping label.

For standard customer-initiated returns, the cost of the return shipping label will be deducted from your refund.

If you received an item that is damaged, defective, or incorrect, Glam Society will cover the cost of return shipping.

REFUNDS

Once your returned merchandise is received, Glam Society will inspect the item to confirm that it meets the return requirements.

If your return is approved, you will be automatically refunded to your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since Glam Society approved your return and you have not received your refund, please contact info@shopglamsociety.com.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is damaged, defective, or you receive the wrong item, contact info@shopglamsociety.com as soon as possible so we can evaluate the issue and make it right.

Glam Society will provide the return shipping label at no cost to you when the return is the result of a damaged, defective, or incorrect item.

NON-RETURNABLE ITEMS

For health, hygiene, and product-integrity reasons, certain merchandise cannot be returned once opened, worn, used, or otherwise made unsuitable for resale.

Non-returnable merchandise includes:

  • Opened or used beauty, cosmetic, bath, body, and personal-care products
  • Bodysuits, lingerie, and swimwear
  • Worn or used merchandise
  • Items specifically marked Final Sale
  • Gift cards

Sale or discounted merchandise marked Final Sale cannot be returned or refunded.

If you are unsure whether an item is eligible for return, contact us before initiating the return.

EXCHANGES

If you would like a different size, color, or item, please contact info@shopglamsociety.com. Exchange requests are subject to product availability and the same 7-day eligibility and merchandise-condition requirements described above.

RETURN SHIPPING

Glam Society will provide an approved return shipping label.

For standard returns, the return-label cost will be deducted from the customer's refund. Glam Society will cover return shipping when merchandise is damaged, defective, or incorrect.

Glam Society is not responsible for merchandise returned without authorization or through a shipping method other than the return instructions provided.

QUESTIONS

Questions about returns or refunds may be sent to:

Glam Society LLC
info@shopglamsociety.com